Equality Policy

Here at Motion & Flow everyone is welcome!  We will not discriminate because of religion, ethnicity, age, disability, race, gender or sexual orientation. Anyone that does so will not be welcome in our studio. Our studio is a safe space for everyone and we have the right to ask you to leave or stop you making future bookings if you are in breech of our equality policy. 

Cancellation Policy

You can reschedule a booked class from your account in the booking system no later than 24hr prior to booked class. With less than 24hr notice, the class is considered as attended and cannot be reused for another session.This applies even if you have booked less than 24hrs before your class. No transfers between students are allowed.

Late Policy

We have a strict lateness policy. For your safety, and in consideration of the other students in the studio, please do not be late. We ask that you arrive 5 mins before the start of your class. If you miss 10 mins of the warm up you will be refused entry to class. We reserve the right to inform you that you will not be admitted into class if more than 10 minutes late, and your class credit will not be returned or refunded. 

Early Policy

While we love students hanging out, making friends, and building community at the studio, we are a small space and try to respect the privacy of our students. If you arrive more than 20 minutes before your scheduled class you may be asked to wait in the hallway or to come back later closer to the start time of class.

Refunds

We do not offer refunds on class packages or workshops. In the event of illness or injury we can extend expiration dates. Proof of illness or injury will need to be sent to: contact@motionandflow.co.uk 24 hours before your scheduled class.

Recording in the Studio

Video recording is only allowed in the studio AFTER the warm up portion of class and students are only allowed to video themselves. Please respect the privacy of others - do not record others without explicit permission. This includes the instructor or any other students. Students may not record entire classes.

Please respect your instructor and fellow students and leave your phone conversations outside the studio while in class. 

We do not tolerate bullying, disrespecting or abusive language towards other students or instructors. Such behavior will result in removal from the studio and you will be banned from taking any future classes at Motion & Flow. 

If you have any issues or feel uncomfortable in anyway, we kindly ask that you come to us to discuss these directly and we will ensure to take the correct steps to rectify the situation with immediate effect.

COVID Safety

Motion & Flow is following all regulations related to protecting our movement community from COVID-19. This includes the following policies:

Masks are now optional but encouraged at the studio.

Regular disinfection of studio and all studio equipment.

Proof of vaccination is not currently required.

Instructor hands-on spotting is optional. We ask that participants inform their instructors if they are uncomfortable with hands-on spotting prior to their class. Students may not participate in any hands-on spotting with one another during class.

If participants feel ill or any of the following symptoms before attending class we ask that you cancel your classes right away:

Elevated temperature or fever of 100.4 F or higher

Persistent cough

Shortness of breath and/or difficulty breathing

Loss of smell and/or taste

Fatigue

Persistent headache